Shipping and Returns

We’re partnered with UBX, FedEX, and DHL to secure the best international shipping and Merchant for domestic shipping rate for you with carriers you know and trust.

Shipping charges for all outfits
Domestic - Free
International - Rs. 3000
Shipping will be free on orders above 1 Lakh

Duties & Taxes

For Indian Customers products prices displayed are inclusive of all taxes and duties. For International Customer products are shipped on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import taxes / duties. As the recipient, you are liable to pay all import duties, custom duty, local Sales/Vat taxes and any other taxes levied by the country in which you are residing or you are importing the product to. Payment of these taxes/duties at the time of delivery is necessary to get the delivery of product from transport/courier agencies.

RETURN POLICY

1. We are unable to accept returns on any products unless it is a damaged product. All custom made and made to order products are non-returnable/exchangeable.
2. In case of ordering of a wrong size, we can offer to alter it in India. However, to-and-fro shipping and custom duty charges will have to be borne by the customer.
3. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product on ecom@rohitbal.com about any damaged items in your shipment within 48 hours of receiving your order.
4. We may accept returns on our discretion for store credit only., The store credit must be redeemed by 30 Days. The original shipping charges and duties will not be refunded.
5. Please send the product(s) back to our below mentioned address through courier.